- Impact
- 2,328
3 hours 51 minutes with Namecheap trying to solve all VPS problems. (New vps account)
1 - They never sent the mail with the access information.
2 - The main domain was not add to an account on whm, unable to add it by system error
3 - There is not txt record option on zone editor /cpanel
4 - Then, after the previous problem was fixed, the txt records do not work.
The agent tells me that he is working on the problem without having the vps password, and after 25 minutes when I ask how it is possible that they are working without the password, then they ask me for that.
The top of the incompetence was when they told me that the txt did not work because I did not use the record that I had added.
totally exhausting for nothing
1 - They never sent the mail with the access information.
2 - The main domain was not add to an account on whm, unable to add it by system error
3 - There is not txt record option on zone editor /cpanel
4 - Then, after the previous problem was fixed, the txt records do not work.
The agent tells me that he is working on the problem without having the vps password, and after 25 minutes when I ask how it is possible that they are working without the password, then they ask me for that.
The top of the incompetence was when they told me that the txt did not work because I did not use the record that I had added.
totally exhausting for nothing
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