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To those who register their domains with Godaddy:
Be advised, you may want to check your products page.
Godaddy has been automatically adding the Websites + Marketing Free trial to all domain registrations. Regardless of whether or not the customer unchecks the box during checkout.
Fact: Neither the product nor the "Free Trial" appear in the cart when unchecked.
Fact: Neither the product nor the "Free Trial" appears on the receipt when unchecked.
However, when you visit your products page, you'll see the following:
Tap the arrow down and you'll see how many "Free Trials" have been added.
Go to "Renewals and Billing," filter by product -> Website Builder and you'll see all of your "Free Trials" along with the Auto Renew dates:
Since I've been been painstakingly deleting these daily, I cannot confirm whether or not they actually renew.
However, as you can imagine, in my mission to resolve this, I've received conflicting information on the matter.
Perhaps @GoDaddy can shed a little light on why these products are being added when the boxes are unchecked.
Personally, I neither need nor want this product. Unchecking the box should have made this 100% clear.
I don't need hundreds or thousands of free trials that will NEVER be utilized cycling through, cluttering up and clogging up my account. (Especially when it should not exist within my account.)
I'm posting this now, because I've sent it up the chain multiple times and given Godaddy plenty of time and chances to resolve this and all they did was make the product impossible to delete.
As of today, the product will not delete. (At least not for me.)
Be advised, you may want to check your products page.
Godaddy has been automatically adding the Websites + Marketing Free trial to all domain registrations. Regardless of whether or not the customer unchecks the box during checkout.
Fact: Neither the product nor the "Free Trial" appear in the cart when unchecked.
Fact: Neither the product nor the "Free Trial" appears on the receipt when unchecked.
However, when you visit your products page, you'll see the following:
Tap the arrow down and you'll see how many "Free Trials" have been added.
Go to "Renewals and Billing," filter by product -> Website Builder and you'll see all of your "Free Trials" along with the Auto Renew dates:
Since I've been been painstakingly deleting these daily, I cannot confirm whether or not they actually renew.
However, as you can imagine, in my mission to resolve this, I've received conflicting information on the matter.
Perhaps @GoDaddy can shed a little light on why these products are being added when the boxes are unchecked.
Personally, I neither need nor want this product. Unchecking the box should have made this 100% clear.
I don't need hundreds or thousands of free trials that will NEVER be utilized cycling through, cluttering up and clogging up my account. (Especially when it should not exist within my account.)
I'm posting this now, because I've sent it up the chain multiple times and given Godaddy plenty of time and chances to resolve this and all they did was make the product impossible to delete.
As of today, the product will not delete. (At least not for me.)