gurgeous
Established Member
- Impact
- 46
I have done nearly 100 transactions on escrow.com. In general I am a fan of escrow.com and I like the service. I have a couple more in the works and I noticed escrow.com started emailing buyers trying to upsell "escrow.com concierge service" to squeeze a few extra bucks from the buyer (see below).
This is not the way to do it. Sending an email from "[email protected]" right after the buyer signs up saying "you might want to take advantage of our Concierge service" is super scary and makes the seller (me) look like a creep!
Buyers are usually new to the domain business and justifiably nervous. It's hard enough explaining registrars, escrow, transfer, etc and now I have to field questions about this greedy escrow.com upsell email as well. It creates confusion, slows down the transaction, and will ultimately result in lost sales.
This is not the way to do it. Sending an email from "[email protected]" right after the buyer signs up saying "you might want to take advantage of our Concierge service" is super scary and makes the seller (me) look like a creep!
Buyers are usually new to the domain business and justifiably nervous. It's hard enough explaining registrars, escrow, transfer, etc and now I have to field questions about this greedy escrow.com upsell email as well. It creates confusion, slows down the transaction, and will ultimately result in lost sales.
We appreciate your interest in using our service in securing your transaction. After reviewing your transaction XXXXXXX, you might want to take advantage of our Concierge service.
Our Domain Concierge Service will hold the domain securely in Escrow.com's registrar account throughout the transaction and ensure safe delivery to the Buyer. Our hands on Concierge Specialists will manage the receipt of both the funds and the domain into Escrow.com's secure accounts, check the domain against the purchase agreement, complete the transfer to the buyer for security at every stage in the transaction and answer any question you may have regarding the process.
I strongly recommend the Concierge Service. Concierge fee is an additional $$$$$ and I can add this to your transaction now.